Our Mission


The Walsall Tool Shack tool hire service, bought to you by Urban Hax CIC via CrowdFund Walsall, is a convenient and cost-effective solution for local residents and community groups to access a wide range of tools for DIY projects, home and premises improvement, gardening, and for helping with hobbies and interests. We believe that owning every tool isn't necessary and can harm the environment. Instead, we're offering a range of tools that people can hire for a small cost as and when they need them. The service provides a variety of tools, competitive pricing, easy collection, maintenance and servicing, training  and support workshops, as well as flexible rental periods. The benefits to the community include cost savings, access to a wide range of tools, reduced waste, convenience, expertise & training, helping residents to become more active and community building. Overall, the tool hire service provides a valuable and eco-friendly resource for the community to complete projects safely and successfully. By doing all this, we're not only helping the planet, but we're also building a stronger and more connected community right here in Walsall.

How it works

Book online & Reserve

At Walsall Tool Shack, we've streamlined the process to make borrowing tools for your projects a breeze. When you're ready to get started, simply visit our user-friendly website or swing by our physical location. Browse through our extensive catalogue of high-quality tools and equipment, each item accompanied by detailed descriptions and images. Once you've found what you need, click on the 'Book & Reserve' button. Here, you'll choose the dates you require the tool, ensuring it's available when you need it. If you're unsure about the duration, our helpful staff can guide you based on your project scope. It's that easy!


Collect & Use

When the day arrives to put your project plans into action, come to our location to pick up your reserved tools. Our team will be on hand to ensure you have everything you need and provide any necessary guidance on safe and efficient usage. We take pride in maintaining our tools in peak condition, ensuring they're ready to tackle any task. If you require any additional accessories or have any questions about operation, don't hesitate to ask.


Return

At the end of your project, returning the tools is a straightforward process. Bring them back to our location, and our team will inspect each item to ensure it's in the same condition as when it was borrowed. If there are any concerns or questions, we're here to address them. We understand that sometimes schedules can shift, so if you need to extend your rental period, just let us know in advance. Our goal is to make sure you have the tools you need, for as long as you need them.


Deposits & Late Fee's

At Walsall Tool Shack, we prioritise the safety and timely return of our equipment. To ensure this, we authorise a security deposit at the time of booking to the replacement value of the tool on the customers credit/debit card. This deposit serves as a guarantee against any potential damages or loss of the borrowed tools. We will send notices to our customers before any charges are made. Additionally, we understand that sometimes schedules can change. In the event of a late return, a reasonable late fee may apply. This policy helps us maintain availability and fairness for all our valued customers. We believe in transparent communication and are always happy to address any questions or concerns regarding our deposit and late fee procedures. Your trust and satisfaction are of utmost importance to us at Walsall Tool Shack.